Frequently asked questions
Can’t find an answer? Write to support@example.com.
Which watermarks can it remove?
The four-pointed sparkle that Google Gemini and Veo put in the corner of generated videos and images, and the “Veo” text logo. It finds them on its own.
It also handles other steady, semi-transparent corner logos: drag a box around one on the preview and ClearFrame learns that logo from the video itself.
Is anything left behind?
The sparkle is see-through, so the real picture is still in every frame, just blended with white. ClearFrame measures the logo’s exact shape and opacity in your file, reverses that blend in every frame, and then cleans the compression noise along its edge. On most videos nothing is left to see, even zoomed in.
Where a logo is fully opaque there is nothing underneath to recover, so those pixels are filled in from their surroundings.
Are my files uploaded anywhere?
No. Everything runs in your browser on your own device. Your videos and photos never reach our servers, so they stay private and you don’t wait for uploads.
Will I lose quality?
Resolution, frame rate and the number of frames stay exactly the same, and the audio is copied untouched. Because pixels change, the video has to be re-encoded: Maximum quality uses about 2.5× the original bitrate, so the difference isn’t visible.
PNG photos stay lossless. JPEGs are saved at 95% quality. WebP photos come back as PNG.
Which files and browsers work?
Videos: MP4, MOV, WebM and MKV, in any codec your browser can decode (H.264, HEVC, VP9, AV1). Results are saved as MP4. Photos: PNG, JPG and WebP.
A recent Chrome or Edge on a computer works best. Recent Safari and Firefox handle most files. Phones are fine for photos and short clips.
How long does it take?
It depends on your computer and on the video’s length and resolution. Each file shows its own progress, and batch mode works through the whole list while you do something else.
Am I allowed to remove the watermark?
Only use ClearFrame on content you created or have the right to edit, and follow the terms of the service that generated it.
Removing the visible logo doesn’t change where the content came from. AI media also carries invisible watermarks such as Google’s SynthID, which ClearFrame does not remove, and many platforms and laws require AI-generated content to be labelled. Please keep doing that. See our Terms.
Can I cancel Pro at any time?
Yes. Cancel whenever you like and Pro stays active until the end of the period you’ve paid for. You won’t be charged again.
Do you offer refunds?
Yes. If ClearFrame Pro doesn’t work for you, ask within 14 days of your first payment for a full refund. Details are in our Refund Policy.
Is ClearFrame made by Google?
No. ClearFrame is an independent tool, not affiliated with or endorsed by Google. Gemini and Veo are trademarks of Google LLC, mentioned only to describe compatibility.